How to order
HOW TO ORDER:
Order on-line with our simple and clear ordering system. Just follow the instructions below. However, if you have any questions or would prefer to speak to one of our team then please call us on 01206 272020 to place your order over the telephone.
1) Click on the product you'd like to buy on-line. Products are shown including VAT costs.
Eg. No. 3 150mm flat/oval scale ruler. 0332.91
2) Select the variant you require.
This may just be the product name again if there are no variations or may be the lead size e.g. 0.5mm if buying pencil leads.
3) Type in the quantity you require.
4) Click on 'Add to cart' and if you have finished shopping across our website you can now click on 'click here to go to your basket' or 'view basket' where you can review your order.
The basket contents at this stage will show products costs without the vat (which will be added at the 'confirm your order' page.
5) Click on 'proceed to checkout' if you're happy with your cart contents and you'll be taken through to the shipping page. This is where you confirm your delivery and billing address details before clicking on 'next'.
6) You will now be in the 'Confirm your order' section where you will see your final costs.
Please note: Your order will not be deemed as accepted by us unless payment has been received.
7) Click on 'proceed to online payment' where you will be taken to our online secure payment system which is Sagepay.
8) When you have finished paying with your credit or debit card you will be brought back to our website where you will receive an order confirmation number. You will also receive an email summarising the order you have just placed.
9) You will be contacted by email with any updates to your order.
Orders will be despatched within 3 working days. Please see the 'delivery and returns' section at the base of the website for further information.